stuck on something?
let's sort it.

Quick answers, short guides, and a real person at the other end if you need one.

Getting started

Set up your first day, capture your first brain dump, and find your way around in five minutes.

Planning & tasks

Focus tasks, tags, due dates, Blueprints, and how the morning & evening briefs work.

Account & billing

Annual trial, subscriptions, syncing across devices, and managing your account.

frequently asked.

The web app is live now. Open it in your browser, choose monthly or annual billing, and you'll land on today's dashboard. Add a task or tap the brain-dump button to capture your first thought.
The annual plan includes a 14-day trial and requires a payment method to begin. You won't be charged until the trial ends. The monthly plan starts billing when you subscribe.
Alora is live on the web and iOS. Android is in testing and being prepared for release. Join the Android waitlist and we'll email you when it's ready.
Yes. Your plan, tasks and brain dumps sync automatically, so the web app today and the mobile apps later all stay in step.
Nothing bad. There are no streaks to break and no guilt prompts. Alora simply meets you where you are the next time you open it.
Open Alora and go to Settings, then Manage subscription. That takes you to your App Store or Google Play subscription settings, where you turn off auto-renewal. You keep full access until the end of your current billing period, and you are not charged again. Canceling does not delete your account or data; your plan simply stops renewing.
In Alora, go to Settings, open your Profile tab, and scroll to the bottom to Delete account. You will be asked to type DELETE to confirm. This permanently erases your account and everything in it: tasks, goals, blueprints, reflections, vision board, and settings. It is immediate, cannot be undone, and nothing is retained. If you have already uninstalled the app, email support@aloraplanner.com to request deletion. Alora is operated by Spectrum Shift LLC.
Calendar context shows up in your morning brief, and deeper calendar integration is on the roadmap. Tell us what you need on the waitlist.

Still stuck?

A real human reads every message. We usually reply within a day.

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