We'll keep this as human as legal text allows. Last updated June 2026.
Last updated: June 20, 2026
Alora is a daily planning app for ADHD and AuDHD adults, operated by Spectrum Shift LLC, doing business as Alora ("we," "us," "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use Alora and our related services. We are committed to transparency about our data practices and your privacy rights.
Our promise: We never sell your data. Never have, never will.
This policy applies to all products and services provided by Spectrum Shift LLC, including our website at aloraplanner.com, our applications, and any related services (collectively, the "Services").
Alora is a productivity and planning tool, not a medical device, clinical service, or mental health application. The Services do not diagnose, treat, cure, prevent, or manage attention deficit hyperactivity disorder (ADHD), autism spectrum disorder (AuDHD), or any other medical or mental health condition.
Do not enter protected health information into the Services. Alora is not a HIPAA-covered entity. Do not enter clinical diagnoses, medication names and dosages, therapy notes, or other protected health information (PHI). If you do enter health-related information, we treat it as ordinary personal information under this Privacy Policy; we do not provide HIPAA-compliant safeguards for PHI.
AI-generated suggestions and content produced by the Services are for productivity support only and are not a form of therapy, clinical intervention, or emotional counseling.
We collect only the information necessary to provide and improve our Services. Here is what that includes.
Account information: When you create an account, we collect your email address and any other information you choose to provide during registration.
Profile information: You may choose to add profile details such as your display name, time zone, and preferences to personalize your experience.
Payment information: If you subscribe to a paid plan, our payment processor (Stripe, Apple, or Google) handles your payment details directly. We store only the information necessary for billing, such as your billing email address and the last four digits of your payment method, where applicable. We never see or store your full card number.
Content you create: This includes your brain dumps, tasks, blueprints, vision board items, morning briefs, evening reflections, and any other content you add to Alora. We access this information only to provide the Services you have requested.
Communications: When you contact our support team or communicate with us, we keep records of those interactions to help provide better service.
Usage data: We collect information about how you use Alora, including which features you access and how frequently, time spent in different areas of the app, user flows and navigation patterns through the Services, onboarding completion and feature adoption, and interaction patterns and engagement metrics.
Device and technical information: We collect information about the devices and technology you use, including device type, operating system, app version and build information, screen resolution, and device model.
Mobile application data: When you use the Alora mobile application, we collect device-specific information such as your push notification token (via Google Firebase, to deliver push notifications to your device), and app permissions you have granted (for example, microphone access if you use the voice transcription feature). We do not collect continuous location data.
Performance and reliability data: To ensure our Services work properly, we collect page load times and app performance metrics, error messages, crash reports and diagnostic information, and API response times and service availability metrics.
IP address: We collect your IP address, which we use to determine approximate location (country or region level only; we do not collect precise geolocation), for security purposes, and to optimize performance and comply with local laws where applicable.
Session and activity data: We collect information about your sessions, including session duration and frequency of use, features used and navigation flows, referral sources (how you found our website), time zone information, and login patterns and authentication events.
Email and communication tracking: When we send you emails, we collect whether you open our emails and when, which links you click in our communications, and email delivery status information. This applies to transactional emails and, where you have opted in, marketing emails.
Security and fraud prevention: For security purposes, we collect login attempts and authentication patterns, suspicious activity detection data, and security event logs and access patterns.
Testing and feature data: To improve our Services, we may collect data related to A/B testing participation, beta feature usage and feedback, and feature configuration data.
We want to be clear about what we do not collect:
We use your information to provide, improve, and protect our Services.
To provide our Services:
To improve our Services:
To provide AI-enhanced features:
To communicate with you:
To ensure security and compliance:
We process your information only when we have a lawful basis to do so. See the GDPR section below for a mapping of processing activities to lawful bases.
We do not sell your personal information. We do not rent it, license it, or share it with third parties for advertising, marketing profiling, or any commercial purpose outside the service providers listed below. We never have, and we never will.
We believe in data minimization. We do not sell your personal information and never will. Here is when we might share it.
We work with trusted third-party companies that help us provide our Services:
| Provider | Purpose | Data Location | International Transfer |
|---|---|---|---|
| Supabase Inc. | Stores account and content data; handles authentication | United States | Standard Contractual Clauses |
| OpenAI Inc. | AI language model services: Blueprint generation (GPT-5.5), voice transcription (Whisper-1) | United States | Standard Contractual Clauses |
| Anthropic PBC | AI language model services: Brain dump processing (Claude Sonnet 4-6) | United States | Standard Contractual Clauses |
| Stripe Inc. | Processes web subscription payments | United States | Standard Contractual Clauses |
| Apple Inc. | Processes iOS subscription payments under Apple's terms | United States | Apple's DPA |
| Google LLC | Processes Android subscription payments under Google's terms | United States | Google's DPA |
| Google Firebase | Delivers push notifications to your device | United States | Standard Contractual Clauses |
| Intuit Mailchimp | Sends opted-in email updates and newsletter | United States | Standard Contractual Clauses |
All service providers are contractually required to protect your information and use it only for the purposes we specify. We do not share your content with any third party for advertising, analytics, or any other commercial purpose.
We may share information in other circumstances when you have given us explicit permission to do so.
We may disclose information when required by law or when we believe in good faith that disclosure is necessary to comply with legal process or government requests, protect against fraud or other illegal activity, investigate security incidents, or protect the rights, property, or safety of Spectrum Shift LLC, our users, or others.
We are committed to protecting your data from unnecessary government access. If law enforcement approaches us, we require proper legal process (warrants, subpoenas, court orders) before sharing any data, we will notify affected users unless legally prohibited from doing so, and we will review all requests and may challenge those we believe are overly broad or improper. We have never received a National Security Letter or FISA order.
If Spectrum Shift LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
Alora includes AI-powered features designed to help you build Blueprints, process brain dumps, and transcribe voice input.
We never train AI models on your data. Not ours. Not third-party providers'. Not anyone's.
AI providers. Our AI features are powered in part by third-party AI services:
When you use AI features, your input is sent to the applicable provider to process your request and return a result. This is the only purpose for which your data is shared with these providers.
Data used for AI features:
Data storage and retention for AI: AI features process your data in real time. Data submitted to AI providers for processing is not retained by those providers beyond the time needed to generate the response, consistent with their data handling commitments and our data processing agreements with them. AI outputs you save within Alora are stored as part of your User Contributions and retained according to the Data Retention section below.
We do not train AI models on your data. Your content is never used by us or by our AI providers to train, fine-tune, or improve general AI models. Our agreements with AI providers contractually prohibit this use.
AI accuracy. AI-generated outputs may be inaccurate, incomplete, or unsuitable. You should verify AI suggestions before relying on them, particularly for planning, health, or other consequential decisions.
Your AI data rights: You can enable or disable AI features in your account settings. You can delete AI-generated content and insights at any time.
Alora may in the future integrate with third-party services to enhance your planning experience, such as calendar services, task management tools, or other productivity apps. Any future integration will require your explicit consent to connect. When you enable an integration, we access only the information necessary for the integration to work, we follow the principle of least privilege, and you can disconnect integrations at any time. Each integrated service has its own privacy policy. We encourage you to review those policies to understand how they handle your data. We will update this policy before making any new data types available to third-party integrations.
We use cookies and similar technologies to improve your experience on our website and in our web application.
Types of cookies we use:
Your cookie choices:
Disabling essential cookies will affect the functionality of the Services.
Do Not Track. We do not currently respond to "Do Not Track" signals sent by browsers, as there is no accepted industry standard for what action to take in response to such signals. We will reassess this position if a standard is adopted.
Security is fundamental to everything we do. We implement industry-standard safeguards to protect your information.
Technical safeguards:
Organizational safeguards:
Your role in security:
No system is 100% secure. While we implement strong protections, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately.
In the event of a security incident that may affect your personal information, we will:
We cannot guarantee that a breach affecting a third-party service provider (such as Supabase, OpenAI, Anthropic, or others) will come to our attention immediately, but we will notify you as soon as we are made aware after receiving notice from the provider. For security incidents involving payment information, our payment processors (Stripe, Apple, Google) operate their own incident notification programs consistent with PCI DSS requirements, and we will relay any notices we receive from them.
We keep your information only as long as necessary.
Active accounts: While your account is active, we retain your information to provide the Services.
Inactive accounts: If you do not access your account for 24 consecutive months, we may delete your account and associated data after providing 30 days' notice to the email address on file. We consider an account inactive if there is no login or application activity within the 24-month period.
Account deletion: When you delete your account, we remove your personal information within 30 days. Some information may be retained in aggregated or de-identified form that cannot reasonably be linked to you, for analytics purposes. Legal or security requirements may require us to retain certain information longer (for example, payment records for tax compliance, or dispute records during the applicable limitation period).
Backups: Information may persist in our backup systems for up to 90 days after deletion, at which point it is purged from backups as well.
AI processing: Data submitted to AI providers for real-time processing is not retained by those providers beyond the time needed to generate the response, consistent with our data processing agreements. AI-generated content you save within the Services is retained as part of your User Contributions until you delete it or delete your account.
Support communications: Records of support interactions are retained for 24 months.
Request records: Records of data subject and privacy requests (for example, access, deletion, and portability requests) are retained for at least 24 months for compliance and audit purposes.
You can request deletion of your data at any time by contacting us at support@aloraplanner.com.
Spectrum Shift LLC is based in the United States, and our primary servers are located in the United States. If you are accessing our Services from outside the United States, including from the European Union, the United Kingdom, or any other jurisdiction, your information will be transferred to, stored in, and processed in the United States by us and by our service providers.
When we transfer personal data from the EU to the United States, we rely on EU Standard Contractual Clauses (SCCs) as approved by the European Commission under Decision 2021/914. For transfers of personal data from the United Kingdom, we rely on the UK International Data Transfer Addendum (UK IDTA) to the EU SCCs, as issued by the UK Information Commissioner's Office. We have entered into data processing agreements incorporating the applicable SCCs or UK IDTA with each of the service providers listed in our subprocessor table.
We have assessed the laws of the United States applicable to the processing activities described in this policy and considered the safeguards in place under our contractual arrangements. We are satisfied that, with those safeguards, transfers are consistent with the requirements of the applicable SCCs and the UK IDTA.
A copy of the applicable SCCs, UK IDTA, or confirmation that they are in place is available upon request by contacting support@aloraplanner.com.
Our service providers' locations and applicable transfer mechanisms are listed in the subprocessor table in the "With Service Providers" section above.
You have control over your personal information. We apply the same data rights to all customers, regardless of their location. Depending on where you live, you may have some or all of the following rights.
Access and portability:
Correction and deletion:
Control and restriction:
Do Not Sell or Share: Although we do not sell your personal information, if you wish to submit a "Do Not Sell or Share My Personal Information" request under applicable law, email us at support@aloraplanner.com with the subject line "Do Not Sell My Personal Information," including your name and account email address. We will add a web-based "Do Not Sell or Share My Personal Information" link to our website before our first date of data collection from California residents, as required by CCPA.
AI features:
You can manage many of these preferences directly in your account settings. For other requests, contact us at support@aloraplanner.com.
We will acknowledge data subject and privacy requests within 10 business days of receipt. We aim to respond to all privacy requests within 30 days. We may extend this period by an additional 60 days where reasonably necessary, in which case we will notify you of the extension. We may need to verify your identity before processing certain requests to protect your information. We do not retaliate or discriminate against you for exercising your privacy rights.
Under the California Privacy Rights Act (CPRA), "sensitive personal information" includes categories such as social security numbers, financial account credentials, precise geolocation, the contents of private communications, health data, biometric data, and certain other categories.
We do not intentionally collect sensitive personal information as defined under the CPRA, with the following limited exceptions:
We do not use sensitive personal information to infer characteristics about you, nor do we sell or share sensitive personal information for cross-context behavioral advertising. We do not use usage data, behavioral data, time-of-day patterns, or feature activity to infer health status, clinical diagnoses, or other protected characteristics about you.
Alora uses AI features to generate planning suggestions and content. These features analyze patterns within your account to make recommendations (for example, suggesting steps for a Blueprint based on your brain dump). This constitutes profiling in the sense that we process your data to generate suggestions tailored to you.
However, Alora AI features do not make automated decisions with legal or similarly significant effects on you. All planning decisions, task priorities, and scheduling choices remain yours. AI suggestions are recommendations for your consideration, not binding decisions.
You have the right to opt out of AI-generated profiling and suggestions at any time through your account settings. Opting out will disable AI features but will not affect your access to the non-AI features of the Services.
Alora is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are between 13 and 17, you must have your parent or guardian's permission to create an account and use Alora.
If we discover we have collected personal information from a child under 13, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at support@aloraplanner.com.
Future versions of Alora may collect additional data types, such as calendar events and medication schedule timing. If medication timing data is collected in a future version, it will be timing data only (for example, reminder times), never linked to medication identity, dosage, diagnoses, or any other protected health information, and will not be disclosed to third parties for any commercial purpose. We will update this policy and notify you at least 30 days before collecting any new data types. Where applicable law requires consent for new data collection, we will obtain your explicit consent before collecting.
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have specific rights regarding your personal information.
Categories collected (12-month lookback):
We do not sell your personal information and never have. We do not share your personal information with third parties for cross-context behavioral advertising. We may share information with service providers as described above for business purposes.
To submit a CCPA/CPRA request to access, delete, correct, or limit the use of your personal information, or to exercise your right to opt out of the sale or sharing of your personal information, contact us at support@aloraplanner.com with the subject line "California Privacy Request." You may also designate an authorized agent to make a request on your behalf. To use an authorized agent, the agent must provide either (a) a valid power of attorney, or (b) your written and signed permission authorizing the agent to submit the request, along with sufficient information to verify your identity. We may contact you directly to confirm your authorization before processing a request submitted by an agent.
Sensitive personal information. We do not collect or use sensitive personal information beyond the limited exceptions described in the Sensitive Personal Information section above. We do not use sensitive personal information to infer characteristics about you.
Non-discrimination. We will not discriminate against you for exercising your CCPA/CPRA rights.
Residents of Virginia (Virginia Consumer Data Protection Act), Colorado (Colorado Privacy Act), Connecticut (Connecticut Data Privacy Act), and Utah (Utah Consumer Privacy Act) have rights similar to those under the CCPA/CPRA, including rights to access, correct, delete, and obtain a portable copy of your personal data, and to opt out of the processing of your personal data for targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights, contact us at support@aloraplanner.com with the subject line "State Privacy Request" and include your name, account email address, state of residence, and the right you wish to exercise. We will respond within the timeframe required by applicable law: 45 days for Virginia, Colorado, and Connecticut, with a 45-day extension (90 days total) where reasonably necessary; 45 days for Utah, with a 45-day extension (90 days total) where reasonably necessary. We will notify you of any extension within the initial 45-day period.
If we deny your request in whole or in part, you may appeal by contacting us at support@aloraplanner.com with the subject line "Privacy Request Appeal" within 30 days of receiving our denial. We will respond to an appeal within 60 days. If you are not satisfied with the outcome of your appeal, you may contact your state's attorney general.
We conduct data protection assessments for processing activities that present heightened risk, including AI profiling and processing of data that may be considered sensitive, as required by applicable state law (Virginia CDPA, Colorado CPA, Connecticut CTDPA).
We do not sell personal data or engage in targeted advertising as defined by these state laws.
Under the General Data Protection Regulation (GDPR) and UK GDPR, you have comprehensive rights regarding your personal data.
Lawful bases for processing:
| Processing Activity | Lawful Basis |
|---|---|
| Account creation and management | Contract performance (Art. 6(1)(b)) |
| Storing and syncing your content | Contract performance (Art. 6(1)(b)) |
| Processing payments and subscriptions | Contract performance (Art. 6(1)(b)) |
| Providing AI-assisted features | Contract performance (Art. 6(1)(b)) |
| Usage analytics and product improvement | Legitimate interests (Art. 6(1)(f)) |
| Security monitoring and fraud prevention | Legitimate interests (Art. 6(1)(f)) |
| Marketing email communications | Consent (Art. 6(1)(a)) |
| Legal compliance and enforcement | Legal obligation (Art. 6(1)(c)) |
Our legitimate interests in processing for analytics and security are to improve and protect the Services. We have assessed that these interests do not override your fundamental rights and freedoms, given the limited nature of data involved and the reasonable expectations of users of a subscription planning app.
International transfers. Personal data transferred from the EU or UK to the United States is protected by Standard Contractual Clauses. See the International Transfers section above for details.
Data Protection Officer. We have not appointed a Data Protection Officer, as we do not meet the thresholds requiring mandatory DPO appointment under Article 37 GDPR. Our designated privacy contact is available at support@aloraplanner.com.
Right to complain. If you are not satisfied with our response to a privacy request, you have the right to lodge a complaint with your local data protection authority. For EU residents, find your national supervisory authority at edpb.europa.eu. For UK residents, contact the Information Commissioner's Office at ico.org.uk.
We will notify you of material changes by email or in-app notice at least 30 days before they take effect. We will post the updated policy with a new "Last Updated" date. Continued use of our Services after changes take effect means you accept the updated policy.
We maintain a record of prior versions of this policy. To request a copy of a prior version, contact us at support@aloraplanner.com.
For disputes arising out of or relating to this Privacy Policy, the governing law and dispute resolution provisions in our Terms of Service apply.
For any privacy questions, concerns, or requests:
We aim to respond to all privacy inquiries within 5 business days.
Last updated: June 20, 2026
These Terms of Service are entered into by and between you and Spectrum Shift LLC, doing business as Alora ("Company," "we," or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, "Terms"), govern your access to and use of the aloraplanner.com website (the "Website") and any affiliated software and mobile applications, including the Alora daily planning application and any content, functionality, products, and services offered on or through the Website (the "Services"), whether as a guest, registered user, or authorized user.
Please read these Terms carefully before you start to use the Services. By clicking to accept or agree to these Terms when this option is made available to you, or by accessing or using the Services in any manner, you accept and agree to be bound by these Terms and our Privacy Policy, available at https://aloraplanner.com/legal (the "Privacy Policy"), incorporated herein by reference. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Services.
By accessing or using the Services, you agree to our use of cookies placed on your device pursuant to the terms of our Privacy Policy. We use cookies to collect information and improve our Services. If you choose to use the Services without blocking or disabling cookies, you indicate your consent to our use of these cookies and to our use, in accordance with the Privacy Policy, of any personal information we collect using these cookies. For more information about how we use cookies, please see our Privacy Policy.
We may revise and update these Terms from time to time in our sole discretion. We will give you at least 30 days' notice of material changes by email or in-app notice before they take effect. Minor changes, such as corrections required by changes in law, may be effective immediately when posted. All changes apply to all access to and use of the Services after the effective date.
Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
Alora is a productivity and planning tool, not a medical device or clinical service.
The Services do not diagnose, treat, cure, prevent, or manage attention deficit hyperactivity disorder (ADHD), autism spectrum disorder (AuDHD), or any other medical or mental health condition. Nothing in the Services constitutes medical advice, mental health therapy, clinical guidance, or a substitute for the advice of a qualified physician, psychiatrist, psychologist, therapist, or other licensed healthcare professional.
Do not use the Services as a replacement for professional mental health care. If you are experiencing a mental health crisis, emergency, or symptoms that concern you, contact a qualified healthcare provider or emergency services immediately.
Do not enter protected health information into the Services. Alora is not a HIPAA-covered entity and does not operate as a healthcare provider or business associate. You should not enter clinical diagnoses, medication names and dosages, therapy session notes, or other protected health information into the Services. If you choose to enter any health-related information, you do so at your own risk and acknowledge that the Company is not responsible for the safeguarding of such information beyond the standard security measures described in our Privacy Policy.
AI-generated planning suggestions and content produced by the Services are for productivity support only and are not a form of therapy, clinical intervention, or emotional counseling. You should not rely on AI-generated content for any mental health decision.
We reserve the right to withdraw or amend the Services, and any content or material we provide through the Services, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services is unavailable at any time or for any period. From time to time, we may restrict access, including registered user access, to some parts or all of the Services.
You are responsible for:
To access the Services or certain resources they offer, you may be asked to provide registration details or other information. It is a condition of your use of the Services that all information you provide is correct, current, and complete. You agree that all information you provide to register with the Services or otherwise, including through any interactive features, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with the Privacy Policy.
If you are provided with, or choose, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and must not disclose it to any other person or entity. Your account is personal to you; you agree not to provide any other person with access to the Services using your username, password, or other security information. You are responsible for any activity occurring under your account, whether or not you authorized that activity. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security at support@aloraplanner.com. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.
By using the Services or providing us with your email address, you consent to receive all communications, notices, and disclosures from us electronically, in accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act). Electronic communications may be delivered via email or by posting notices on the Website or within the application. You agree that all electronic communications we provide satisfy any legal requirement that such communications be in writing.
Scope. This consent applies to all account-related notices, subscription notices, Terms changes, privacy policy updates, security alerts, and other communications relating to the Services.
Hardware and software requirements. To receive and access electronic communications, you need: a device (computer, tablet, or smartphone) capable of accessing the internet; a current web browser (Chrome, Safari, Firefox, Edge, or equivalent); and a valid email address and email client capable of receiving HTML email. We will notify you in advance if we add any new hardware or software requirements.
Right to paper copies. You have the right to receive any communication in paper form. To request a paper copy, contact us at support@aloraplanner.com. We may charge a reasonable fee for paper copies.
Withdrawal of consent. You may withdraw consent to receive electronic communications at any time by contacting us at support@aloraplanner.com with the subject line "Withdraw Electronic Communications Consent." However, withdrawal of consent may affect your ability to use the Services, as some notices are necessary for the operation of your account. Withdrawal of consent does not apply retroactively to communications already sent. You may opt out of marketing emails separately at any time using the unsubscribe link in any marketing email, without affecting transactional and account-related communications.
The Services may contain links to third-party websites or resources. The Company does not endorse and is not responsible or liable for their availability, accuracy, content, products, or services. You are solely responsible for your use of any such websites or resources. Your use of any third-party integration is also subject to the terms and privacy policies of that third party. The Company is not responsible for any errors, outages, data handling practices, or other failures attributable to third-party services, including payment processors and AI model providers.
We make available features and functionality that utilize generative artificial intelligence models ("Alora AI"). Your use of Alora AI is subject to these Terms.
Third-party AI providers. Alora AI is powered in part by third-party AI services, including OpenAI, Inc. (models including GPT-5.5 for Blueprint generation and Whisper-1 for voice transcription) and Anthropic PBC (Claude Sonnet 4-6 for brain dump processing). Your use of Alora AI features is also subject to the applicable terms of service of these providers. We will update this section when we add or change AI providers.
Your data and AI training. Your personal content is never used to train AI models, not ours and not those of our third-party providers. Your data is sent to AI providers solely to process your individual request and generate your response. See our Privacy Policy for full details.
AI output ownership. AI-generated suggestions and content produced through your use of the Services are made available to you for your personal use. You may use, adapt, and incorporate AI-generated content into your own work. The Company does not claim ownership of AI-generated content produced for your account.
AI accuracy disclaimer. AI-generated outputs may be inaccurate, incomplete, outdated, misleading, or otherwise unsuitable for your needs.
THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR FITNESS FOR ANY PARTICULAR PURPOSE OF AI-GENERATED CONTENT. YOU SHOULD INDEPENDENTLY VERIFY ANY AI-GENERATED SUGGESTIONS, ESPECIALLY WHERE THEY RELATE TO PLANNING, HEALTH, FINANCES, OR DECISIONS WITH MATERIAL CONSEQUENCES. THE COMPANY IS NOT LIABLE FOR ANY HARM ARISING FROM YOUR RELIANCE ON AI-GENERATED OUTPUTS.
LIMITATION OF LIABILITY FOR AI. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY IS NOT LIABLE FOR ANY CLAIM, LOSS, OR DAMAGE ARISING FROM: (i) INACCURATE OR HARMFUL AI-GENERATED CONTENT; (ii) THIRD-PARTY AI PROVIDER OUTAGES, ERRORS, OR CHANGES IN THEIR MODELS OR POLICIES; OR (iii) YOUR RELIANCE ON AI-GENERATED CONTENT IN VIOLATION OF THE DISCLAIMER ABOVE.
Opt-out. You may opt out of AI features at any time through your account settings. Opting out will not affect your access to non-AI features of the Services.
Except for User Contributions (defined below), the Services and their entire contents, features, and functionality, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material through our Services, except as follows:
You must not:
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of these Terms, your right to use the Services will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
The Company name, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:
Additionally, you agree not to:
Additionally, you will not, and will not attempt to, misuse the Services. You must not, and must not attempt to, use the Services to do any of the following:
You are prohibited from using the Services to transmit or store any sensitive personally identifiable information, which may include, but is not limited to, information about yourself or any other person that may relate to health or medical conditions, social security numbers or taxpayer identification numbers, driver's license numbers, or cardholder data ("Sensitive Personal Information"). The Company is not responsible for any Sensitive Personal Information uploaded to the Services and is under no obligation to ensure that Sensitive Personal Information is not uploaded to the Services.
The Services are not intended for use by persons under the age of 13. If you are under 18, you represent that you have your parent or guardian's permission to use the Services and that you agree to these Terms.
The Services are provided with LIMITED or RESTRICTED RIGHTS. Any access or use of the Services by the United States government is subject to restrictions as set forth in FAR 12.212 or DFARS 227.7202-1(a), 227.7202-3(a) and 227.7202-4 (1995) and, to the extent required under U.S. federal law, the minimum restricted rights as set out in FAR 52.227-19 (DEC 2007) or FAR 52.227-14 (DEC 2007). To the extent any technical data is provided pursuant to these Terms, such data is protected per FAR 12.211 and DFARS 227.7102-2 and to the extent explicitly required by the U.S. government, is subject to limited rights as set out in DFARS 252.227.7015 (NOV 1995) and DFARS 252.227-7037 (SEPT 1999). In the event that any of the above referenced agency regulations are modified or superseded, the subsequent equivalent regulation shall apply. In case of conflict between any of the FAR and DFARS provisions listed herein and these Terms, the construction that provides greater limitations on the government's rights shall control. The name of the provider is Spectrum Shift LLC, 1209 Mountain Road Pl NE, Suite R, Albuquerque, NM 87110. For purposes of any public disclosure provision under any federal, state, or local law, it is agreed that the Services are trade secrets and a proprietary commercial product and not subject to disclosure. If you are an agency, department, or other entity of any state government, the United States government, or any other public entity or funded in whole or in part by the United States government, then you hereby agree to protect the Services from public disclosure and to consider the Services exempt from any statute, law, regulation, or code, including any Sunshine Act, Public Records Act, Freedom of Information Act, or equivalent, which permits public access and/or use of the Services.
The Services allow you to post, submit, publish, display, or transmit content or materials (collectively, "User Contributions"), including your tasks, brain dumps, blueprints, vision board items, morning briefs, and evening reflections. All User Contributions must comply with the Content Standards set out in these Terms.
You represent and warrant that:
Your User Contributions are your property, and you retain all ownership rights. We do not claim any ownership interest in your User Contributions. However, by posting, submitting, or otherwise providing User Contributions through the Services, you grant the Company and its affiliates and subsidiaries a non-exclusive, royalty-free right and license to use, store, display, reproduce, and transmit your User Contributions: (a) solely as necessary to provide and operate the Services for your benefit; and (b) to generate aggregated or de-identified data that cannot reasonably be linked to you, which we may use to improve, analyze, and develop our Services. We never use your identifiable User Contributions to train AI models.
Your User Contributions are your sole responsibility. You, and not the Company, are responsible for maintaining and protecting your User Contributions. The Company will not be liable to you or any third party for any loss or corruption of your User Contributions, or for any costs or expenses associated with backing up or restoring any User Contributions. You are solely responsible for maintaining copies of and replacing any User Contributions you post or store on the Services. If you authorize third parties to access your User Contributions through the Services, you agree that we are permitted to provide them your User Contributions, and you agree that we have no responsibility or liability for their use of such User Contributions.
If you provide information about someone else, you must ensure that you are authorized to disclose such information and that the individual is aware of and consents to the disclosure pursuant to these Terms and our Privacy Policy.
How we collect and use your information is also explained in our Privacy Policy.
If you choose to submit ideas, suggestions, feature requests, or other feedback to us, whether through the Services, by email, or in any other manner (collectively, "Feedback"), you acknowledge that such Feedback is non-confidential and that the Company is free to use it without any restriction, obligation of compensation, attribution, or confidentiality to you. By submitting Feedback, you grant the Company a worldwide, perpetual, irrevocable, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, create derivative works from, distribute, publicly display, and publicly perform your Feedback in any manner and for any purpose, including to develop and improve the Services. You acknowledge that the Company may already be considering or may independently develop similar ideas, and you agree that you have no expectation of review, compensation, or other consideration in connection with your Feedback. Do not submit Feedback that you consider confidential or proprietary; any Feedback you submit will be treated as non-confidential regardless of any marking to the contrary. This section does not apply to User Contributions, which are governed by the User Contributions section above.
We have the right to:
Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
We do not undertake to review all material before it is submitted to the Services and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
In the event of a security incident that may affect user data, we will notify affected users as described in our Privacy Policy. See the Privacy Policy's Security Incidents and Breach Notification section for our notification procedures and timelines.
During active subscription. You may request an export of your User Contributions at any time while your subscription is active by contacting us at support@aloraplanner.com. We will provide a machine-readable JSON export of your content within a reasonable time.
On cancellation or termination. Whether your account is cancelled by you or terminated by the Company for any reason, including termination for cause, you may request an export of your User Contributions within 30 days of the cancellation or termination date. This right is symmetric: it applies to user-initiated cancellations and company-initiated terminations alike. To request a data export, contact us at support@aloraplanner.com prior to or promptly after account deletion. We will notify you by email to your registered address when the deletion process begins so you have adequate opportunity to request an export.
After 30 days from the cancellation or termination date, we will begin the deletion process for your personal information as described in our Privacy Policy. Some information may be retained for legal or compliance purposes as stated in our Privacy Policy.
You retain access to the Services through the end of your current billing period upon cancellation. We do not provide refunds for unused periods of a subscription.
These content standards apply to any and all User Contributions. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:
We respect intellectual property rights and ask that you do the same. We will respond to notices of alleged copyright infringement if they comply with the law and are properly provided to us. We reserve the right to delete or disable content alleged to be infringing and to terminate the accounts of repeat infringers.
If you believe that content available through the Services infringes one or more of your copyrights, please provide our designated copyright agent with the following information: (1) a description of the copyrighted work you believe to be infringed; (2) identification of the material you believe to be infringing and information reasonably sufficient to permit us to locate the material; (3) your name, address, telephone number, and email address; (4) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (5) a statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Copyright Agent:
The information presented on or through the Services is made available solely for general information and productivity support purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents. See also the "No Medical or Professional Advice" section above.
All purchases through the Services or other transactions for the Services are governed by the following terms.
Trial and payment. Alora offers a free trial before any charge begins. A credit card or other valid payment method is required at signup. You will not be charged until your trial period ends.
Auto-renewal and cancellation. After your trial ends, your subscription renews automatically at the then-current rate unless you cancel before the renewal date.
IF YOUR ACCOUNT IS SET TO AUTO-RENEWAL, OR IS IN A TRIAL PERIOD, THE COMPANY MAY AUTOMATICALLY CHARGE YOUR PAYMENT METHOD AT THE END OF THE TRIAL OR FOR THE RENEWAL UNLESS YOU NOTIFY THE COMPANY THAT YOU WANT TO CANCEL OR DISABLE AUTO-RENEWAL. YOU MAY CANCEL AT ANY TIME THROUGH YOUR ACCOUNT SETTINGS. TO CANCEL, GO TO: ACCOUNT SETTINGS > SUBSCRIPTION > CANCEL SUBSCRIPTION.
Cancellation takes effect at the end of the current billing period. You retain access through the end of the paid period.
State-specific auto-renewal disclosures. We comply with all applicable state auto-renewal and automatic subscription renewal laws, including those of California, New York, Illinois, Colorado, Connecticut, Virginia, Oregon, and any other state with similar requirements. Where required by applicable law, we will provide clear and conspicuous disclosure of the auto-renewal terms before you complete your purchase, and we will provide advance notice of renewal before each billing cycle for annual subscriptions. You may cancel at any time using the cancellation method described above.
Price changes. We will give you at least 30 days' notice before changing subscription pricing. Your continued use of the Services after a price change takes effect means you accept the new rate. If you do not accept a price change, you must cancel before it takes effect.
Failed payments. If your payment fails, we will notify you and attempt to retry payment. If payment is not resolved within 7 days of the failed charge, we may downgrade your account to limited access or suspend access to paid features until payment is resolved.
Refunds. All subscription fees are non-refundable except where required by applicable law. All purchases are final and no refunds will be provided unless required by law. Nothing in these Terms prevents you from exercising any applicable statutory refund rights in your jurisdiction.
Billing responsibility. You are responsible for providing complete and accurate billing and contact information. The Company may suspend or terminate the Services if fees remain unpaid.
Payment processors. We use third-party payment processing companies to collect and process payments. For web subscriptions, we use Stripe, Inc. For subscriptions through the Apple App Store, payment is processed by Apple, Inc. under Apple's terms, and must be managed and cancelled through the Apple App Store or your device's subscription settings. For subscriptions through Google Play, payment is processed by Google LLC under Google's terms, and must be managed and cancelled through the Google Play Store. The Company has no ability to issue refunds for purchases made through Apple or Google; refund requests for Apple or Google purchases must be directed to those platforms directly. To the extent any provision of these Terms conflicts with Apple's or Google's applicable terms for in-app purchases, Apple's and Google's terms will control solely with respect to in-app purchases made through those platforms.
Taxes. Subscription fees quoted on the Website are exclusive of applicable taxes, unless otherwise stated. You are responsible for all applicable taxes, levies, or duties (including sales tax, value-added tax, and goods and services tax) imposed by any taxing authority. Where required by law, the Company will collect and remit applicable taxes on your behalf. Tax treatment may vary by jurisdiction; consult a tax advisor if you have questions.
YOU UNDERSTAND THAT WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE SERVICES WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ANTI-VIRUS PROTECTION AND ACCURACY OF DATA INPUT AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO THE SERVICES FOR ANY RECONSTRUCTION OF ANY LOST DATA. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON THE SERVICES OR ON ANY WEBSITE LINKED TO THE SERVICES.
YOUR USE OF THE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO THE SERVICES, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY IN THE LAST 12 MONTHS FOR THE APPLICABLE PRODUCT OR SERVICE OUT OF WHICH LIABILITY AROSE. THIS LIMITATION OF LIABILITY IS CUMULATIVE AND NOT PER-CLAIM OR PER-INCIDENT.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Contributions, any use of the Services' content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services. The foregoing indemnification obligation does not apply to the extent any claim arises from the Company's own gross negligence or willful misconduct, or from intellectual property infringement claims based solely on AI-generated content that you did not create, direct, or modify.
The Services rely on third-party service providers for certain functions, including payment processing (Stripe, Apple, Google), push notifications (Google Firebase), and AI language model services (OpenAI, Anthropic). The Company is not responsible for any errors, service outages, data handling practices, pricing changes, or other actions or failures attributable to these third-party providers. If a third-party service is unavailable, certain features of the Services may not function. We will make reasonable efforts to provide notice of planned third-party service changes but cannot guarantee continuity of any third-party functionality.
All matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of New Mexico without giving effect to any choice or conflict of law provision or rule.
Subject to the arbitration provision below, any legal suit, action, or proceeding arising out of or related to these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of New Mexico. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
This arbitration provision applies to and governs any dispute, controversy, or claim between you and us that arises out of or relates to, directly or indirectly: (i) these Terms, including the formation, existence, breach, termination, enforcement, interpretation, validity, or enforceability thereof; (ii) access to or use of the Services, including receipt of any advertising, marketing, or other communications from us; (iii) any transactions through, by, or using the Services; or (iv) any other aspect of your relationship or transactions with us, directly or indirectly, as a user or consumer (each of the foregoing, a "Claim"), whether such Claim arose or was asserted before or after your consent to these Terms.
Informal resolution. For any Claim, you agree to first contact us at support@aloraplanner.com and attempt to resolve the dispute with us informally. We will try to resolve the Claim within thirty (30) days of receiving written notice. You must provide your name, account email address, and a description of the Claim.
Binding arbitration. In the unlikely event that we have not been able to resolve a Claim after the 30-day informal resolution period, we each agree to resolve any Claim through binding arbitration by the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules then in effect, except as provided herein. In the event of any conflict between the AAA rules and these Terms, these Terms shall control. The arbitration may be conducted remotely by document submission, videoconference, or telephone, or in person in New Mexico, as the parties may agree or as the arbitrator may direct. Each party will be responsible for paying any AAA filing, administrative, and arbitrator fees in accordance with AAA Consumer Arbitration Rules, and the award rendered by the arbitrator may include costs of arbitration, reasonable attorneys' fees, and reasonable costs for expert and other witnesses.
Small claims carve-out. Notwithstanding the foregoing, you or the Company may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction, without first complying with the informal resolution requirement. Nothing in this arbitration provision waives either party's right to bring an individual small claims court action.
Mass arbitration. If 25 or more similar arbitration demands are filed against the Company within a 90-day period by claimants represented by the same law firm, coordination group, or acting in coordination, the Company may elect to apply AAA's mass filing supplementary rules. In such an event, the Company may also propose a bellwether procedure to resolve a representative subset of the claims before proceeding to the remainder. The parties agree to cooperate in good faith with any such procedures.
Authority of arbitrator. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. You and we agree that the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability, or formation of this arbitration provision, including any claim that all or any part of this arbitration provision is void or voidable. The arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether these Terms, or any provision of these Terms, is unconscionable or illusory, or any defense to arbitration, including waiver, delay, laches, unconscionability, or estoppel.
NOTHING IN THIS ARBITRATION PROVISION WILL BE DEEMED AS PREVENTING US FROM SEEKING INJUNCTIVE OR OTHER EQUITABLE RELIEF FROM THE COURTS AS NECESSARY TO PREVENT THE ACTUAL OR THREATENED INFRINGEMENT, MISAPPROPRIATION, OR VIOLATION OF OUR DATA SECURITY, INTELLECTUAL PROPERTY, OR OTHER PROPRIETARY RIGHTS.
IF THIS ARBITRATION PROVISION IS FOUND TO BE VOID, UNENFORCEABLE, OR UNLAWFUL, IN WHOLE OR IN PART, THE VOID, UNENFORCEABLE, OR UNLAWFUL PROVISION SHALL BE SEVERED. SEVERANCE OF THE VOID, UNENFORCEABLE, OR UNLAWFUL PROVISION SHALL HAVE NO IMPACT ON THE REMAINING PROVISIONS OF THESE TERMS, WHICH SHALL REMAIN IN FORCE, OR THE PARTIES' ABILITY TO COMPEL ARBITRATION OF ANY REMAINING CLAIMS ON AN INDIVIDUAL BASIS PURSUANT TO THESE TERMS. NOTWITHSTANDING THE FOREGOING, IF THE CLASS ACTION/JURY TRIAL WAIVER IS FOUND TO BE VOID, UNENFORCEABLE, OR UNLAWFUL, IN WHOLE OR IN PART, BECAUSE IT WOULD PREVENT YOU FROM SEEKING PUBLIC INJUNCTIVE RELIEF, THEN ANY DISPUTE REGARDING THE ENTITLEMENT TO SUCH RELIEF (AND ONLY THAT RELIEF) MUST BE SEVERED FROM ARBITRATION AND MAY BE LITIGATED IN A CIVIL COURT OF COMPETENT JURISDICTION. ALL OTHER CLAIMS FOR RELIEF SUBJECT TO ARBITRATION UNDER THESE TERMS SHALL BE ARBITRATED UNDER ITS TERMS.
Opt-out. You may opt out of this agreement to arbitrate. To opt out, you must notify the Company in writing within thirty (30) days of the date that you first agreed to these Terms. You must provide notice via email to support@aloraplanner.com with the subject line "Arbitration Opt-Out," and you must include your name, email address associated with your account, and a clear statement that you want to opt out of this arbitration agreement.
WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SERVICES FOR PERSONAL, COMMERCIAL, OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AND WE AGREE THAT THE ARBITRATOR MAY AWARD RELIEF ONLY TO AN INDIVIDUAL CLAIMANT AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF ON INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED MAY NOT AFFECT OTHER USERS. YOU AND WE AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
The following provisions survive the termination or expiration of these Terms for any reason: No Medical or Professional Advice; Intellectual Property Rights; Trademarks; User Contributions (with respect to content submitted prior to termination); Feedback and Suggestions; Monitoring, Enforcement, and Termination; Data Export and Deletion on Termination; Content Standards; Copyright Policy; Disclaimer of Warranties; Limitation on Liability; Indemnification; Third-Party Integrations; Third-Party Services Disclaimer; Subscriptions, Fees, and Billing (with respect to amounts accrued prior to termination and any outstanding billing disputes); Governing Law and Jurisdiction; Arbitration; Class Action / Jury Trial Waiver; Limitation on Time to File Claims; Survival; Waiver and Severability; and Entire Agreement.
No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.
These Terms, the Privacy Policy, and any other agreements expressly incorporated herein by reference constitute the sole and entire agreement between you and Spectrum Shift LLC regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.
THE COMPANY WILL NOT BE LIABLE FOR FAILURE OR DELAY IN PERFORMANCE TO THE EXTENT CAUSED BY CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, NATURAL DISASTERS, EPIDEMIC OR PANDEMIC, WAR, TERRORISM, RIOTS, EMBARGOES, ACTS OF CIVIL OR MILITARY AUTHORITIES, FIRE, FLOODS, ACCIDENTS, STRIKES, SHORTAGE OF TRANSPORTATION FACILITIES, FUEL, ENERGY, LABOR, OR MATERIALS, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF OUR SERVICES.
You may not assign any of your rights or obligations under these Terms, and any such attempt is void. The Company may assign its rights and obligations under these Terms, with or without notice to you, to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
All notices of copyright infringement claims should be sent to the copyright agent designated in these Terms in the manner set out herein.
All other feedback, comments, requests for technical support, and other communications relating to the Services should be directed to: